SUMMARY OF LONDON WORKSHOP AT THE WESTBURY HOTEL
25th FEBRUARY 2010

The Workshop focused on six main themes:
  • Commitment - getting buy-in from all Key Players.
  • Clarity - answering the question: talent for what?
  • Exploration - finding talent everywhere.
  • Engagement - nurturing talent.
  • Transfer - breaking conventional boundaries.
  • Impact - identifying "bottom-line" measures.
Commitment - getting buy-in from all Key Players.

We started by practicing some creative approaches to the HR Leadership role in developing an output-focused business case for Talent Development with Key Players, including:
  • Generating commitment, energy, confidence and competence.
  • Using marketing strategies and "stories" to communicate with passion.
  • Developing a desire for action by asking focused and challenging questions that go to the heart of the business case
Clarity - answering the question: talent for what?

We considered how competence frameworks, whilst necessary for the ongoing performance improvement of the business, can get in the way, when trying to identify future potential and how to cut through these by establishing an organisation-wide language of Core Transferable Qualities.

We discussed the "intellectual" and "temperament" qualities that demonstrate these Core Transferable Qualities and the step changes involved as people move up and across an organisation. Finally we applied a framework for identifying context changes that need to be considered when people move around an organisation.

Exploration - finding talent everywhere

We focused on the Line Managers role as "eyes and ears" of the organisation. In particular, how their understanding of core transferable qualities and the step changes involved, can be used to provide creative and stretching "talent spotting" opportunities. Then, how organisations can provide simple mechanisms for this information to be shared, without the hold-ups caused by waiting for the next round of appraisals or performance reviews.

We also considered the valuable part that appropriately tailored Assessment/Development Centres can play in this process.

Engagement - nurturing talent

Here we considered five aspects of the engagement of people with potential:
  • How they feel and talk about the organisation, inside and outside of work
  • How much discretionary effort they put into their job
  • The stress factors that they might be feeling
  • Whether they see rewards and opportunities that match their ambitions
  • Whether they buy into the values and direction of the business
This discussion took us into the pivotal coaching role of Line Managers and the on-going motivation of "one-off" ultra-technical specialists and other specialists who weren't seeking vertical promotion routes.

Transfer - breaking conventional boundaries

Here, the starting point was to check-out our perception that "islands of talent" divided by geography, function, structure, culture etc. still exist in organisations. Then we considered some of the formal and informal mechanisms that can be used for breaking down these boundaries.

On the formal side we looked at structures, processes and mechanisms, many led by the CEO, that are designed to integrate Talent Development across the whole organisation.

Informal mechanisms focused on social networking opportunities and "communities" for sharing and learning about people with potential. This prompted three critical questions:
  • Is there a role for a senior sponsor?
  • Is there a budget?
  • How do we keep things informal and "fluid"
Impact - identifying "bottom-line" measures

Here we considered the extent to which organisations present were able to anchor their talent development discussions into "live issues" for the organisation.

This led us into the measures that they were currently using and the Balanced Scorecard measures that have been developed by The Wadenhoe Consultancy to demonstrate that Talent Development touches every aspect of an organisation at every level.

Next Steps

This provided some time for participants to focus on their critical next steps.

We took the opportunity to introduce The Wadenhoe Model® as a tried and tested means of constructing and implementing an effective Talent Development Strategy.

Ray Atkinson - The Wadenhoe Consultancy Ltd




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