Energy & Engagement
Your business, like many others in the Industrial Services sector, is based on forging very strong relationships with each of your client organisations.
Now more than ever, the differentiation in customer relationships and service excellence that can be achieved through the Energy and Engagement of every employee is the key to success. We call it "engagement magic" and see it when someone behaves as if a business is their own.
People choose or don't choose to engage and the biggest influence on this choice is their line manager. Yet we know that achieving, often at a distance, the Engagement of everyone that represents your organisation can be challenging.
This is likely to be relevant for your business in at least two ways:
As an organisation that has broad and deep understanding of the industrial services sector and employee engagement, the impact of our work on personal and business performance is always positive and fast. So, at the risk of offering a solution to a problem that you don't have, I have attached two documents:
- Regional Sector Managers, who might benefit from understanding more about how to energise and engage their own managers and teams.
- Site Managers, with responsibility for leading teams of people that can have a real impact on day-to-day client service and longer-term contract opportunities.
If you would like more information, please email me at firstname.lastname@example.org.
- People choose or don't choose to engage! - A summary of our recent work.
- Making the hard yards - Engagement is the key! An article about our approach to Engagement and how it has developed over recent years. Click here.
Thanks for taking the time to read this email.
If Engagement or any other aspect of leadership or organisation development is a priority for you in 2012, then please do get in touch.
Best wishes for 2012,